Return Policy

LASHOF VIOLINS RETURN POLICY

*Original Invoice Required for All Returns*

Music: All regularly-stocked sheet music may be returned for store credit up to one week after purchase--music
may not be written in and must be in new condition (clean and free from defects, creases, etc; Red dot sales excluded)

Cases and Shoulder Rests: Cases and shoulder rests  may be returned for store credit up to 2 weeks from purchase--the items must be in original packaging (when available), show no wear, and must be in new condition (clean and free from markings).

Strings: Strings may be returned for store credit for up to 30 days after purchase; strings must be unused, intact, and in original packaging; string packaging must show no wear. Returned unused strings are subject to a 10% restocking fee. Installed/Used strings are not returnable.

Instruments & Bows: We encourage customers who are uncertain about purchasing an instrument or bow to take advantage of our free trial program. Excluding instruments and bows purchased using a trade-in/rental credit and items previously taken out on trial, instruments and bows may be returned for a full refund for up to one week after purchase. Returned instruments/bows must be in the same condition in which they were sold. Instruments/bows not returned in original condition may be subject to devaluation/repair fees. Instruments and bows taken out on trial and then purchased are only eligible for use as a trade-in and are subject to our trade-in policy.  

Accessories: Accessories and other items not listed may be returned for store credit for up to 30 days after purchase and may be subject to a 10% restocking fee. Returned accessories must be in original packaging (when available), unused, and in new condition.

Special Orders, Installed Strings/Instrument Parts, Electronics, Bridges, and Rosin are not returnable.

 

 

facebooktwitterpinterest